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Welcome to Our Big Day (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
By using Our Big Day, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
We may collect the following types of personal information:
We may automatically collect:
If you contact vendors through our platform (e.g., inquiry forms), we may collect the information you submit so vendors can respond.
We use your information to:
We do not process customer-to-vendor payments and do not store payment card details.
When you add a vendor to your Finalized List, request information, or express interest in their services, we share your contact details and event information with that vendor so they can respond to your inquiry. We share only the information necessary to facilitate communication between you and the vendor.
We may share information with trusted third-party service providers who support our operations, including:
Our Big Day does not store or process payment card details. All card information is handled securely by our third party payment gateway in compliance with standards. We only receive non-sensitive payment information such as transaction status, billing details, and payment confirmations.
We may disclose information if required by law, court order, or government authority.
If we undergo a merger, acquisition, or asset transfer, your information may be included as part of that transaction.
We may share information when you give explicit permission.
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure access controls, and regular security assessments.
However, no method of transmission or storage is completely secure. You acknowledge this risk and agree that Our Big Day cannot be held liable for breaches beyond our reasonable control.
You have the right to:
To exercise these rights, contact us using the details in the “Contact Us” section.
We retain your information as long as necessary to:
When you delete your account, we will delete or anonymize your data unless retention is required by law.
Our Big Day is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us and we will remove it.
Our platform may contain links to third party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. When updates occur, we will notify users by:
The “Last Updated” date indicates when the policy was last revised. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
